Customer service
Contact
A question about your book or your order? We're happy to help. Choose below how you'd like to reach us.
Chat with us
Ask your question in the chat on the site. First our AI assistant tries to help you. If it can't, your question comes to us and a real person replies, in the same conversation.
How we can help you best
- Enter your email address in the chat. That way your conversation won't get lost and we can easily find it again.
- Is something wrong? Then tell us as much as you can about yourself, such as the email address you ordered with and your order number. That way we can check straight away that it's you.
Message us on WhatsApp
Prefer WhatsApp? Send us a message. This number is for WhatsApp only: you can't call us on it.
Email us
Send your question to our email address. Is it about an order? Add your order number, and photos if that helps.
We will never ask for your password or your payment details, however you reach us. So please don't share them with us either.
Many answers are already in the frequently asked questions. See the frequently asked questions